Current Customer Service disruption At Superdry employee safety is one of our primary concerns. As a result of COVID-19 being declared a pandemic by the World Health Organisation we have made a decision to allow our customer service teams to work from home. This means that we will not be able to support our telephone contact lines in the short term.

Our email and contact forms will remain open as our core customer service contact channels during this time and we will endeavour to provide the best possible service. However, please be aware that we are experiencing higher than normal demand, which may cause some delays in response.

Support Team Hours Monday to Friday: 9:00am - 5:00pm AEST

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