Click & Collect
How to Place Your Click & Collect Order
1. Set your preferred store location using the "Find In Store" section on any product page.
2. On each product you view, you'll be alerted with the stock availability for the store you've chosen.
If the style you want isn't in stock in your selected store, you can view other stores nearby and change your set location.
3. Once you're ready to checkout, select 'Click & Collect' when placing your order.
4. Once your order is ready for collection, you'll receive a confirmation email from us.
Orders are generally ready for collection within 3 business hours of ordering.
Your order will be held for a maximum of 10 days in your chosen store. After this time, we will contact you to arrange delivery or a refund.
Click & Collect FAQs
No, we have no minimum spend or order quantity for Click & Collect.
If you're placing an order for multiple products that aren't all available in your selected Click & Collect store, you can opt for delivery for your full order instead.
Alternatively, you can select a different nearby store that has all your items in stock.
We offer Click & Collect across all our Australian stores. Check out where our stores are below.
Your order will be ready for collection within 3 hours of being placed, and you'll receive an email from us confirming this. Please wait to receive this email before collecting your order.
Please note orders placed outside of our store opening hours will be completed the following day.
You can view all our store hours and address details by clicking below.
Yes, they will just need to show us a copy of the order confirmation email along with a form of ID for our records.
Your order will be held for a maximum of 10 days in your chosen store. After this time, we will contact you to arrange delivery or a refund.
Yes! You are welcome to try on your new purchase in our change rooms, where our friendly staff will be on hand to assist with any questions.
You are welcome to return your order for a full refund.
You can also exchange your order in a direct Superdry store, however we are unable to process exchanges via post.
For more information, click on the button below.