Delivery PolicyWe offer free standard shipping within Australia & New Zealand on all orders!
Express shipping is available at a flat rate of $14.95.
Your products are shipped from our warehouse in Victoria, Australia – or in some cases shipped from your closest store.
As soon as your order is dispatched, you will receive a tracking number that you can use to track the status of your delivery online.
Orders placed before noon AEST on business days will normally be packed and dispatched on the same day.
Delivery times for standard shipping option delivery is 2-6 business days for most Metro and inner-regional postcodes, excluding WA.
In busy trading periods, orders may take longer due to high volumes.
Once dispatched with Australia Post, expected delivery times for each region are as follows:
|VIC:||1-3 business days|
|NSW, ACT, SA & QLD||2-6 business days|
|Regional Areas (east coast)||2-6 business days*|
|WA, NT, TAS||3-10 business days*|
|NZ||3-7 business days|
|VIC:||1-2 business days|
|NSW, ACT, SA & QLD||1-3 business days|
|Regional Areas (east coast)||1-3 business days*|
|WA, NT, TAS||2-5 business days*|
*Outer-regional areas may experience slightly longer shipping times.
Please note, we can only ship to Australia and New Zealand, for international shipping, please visit www.superdry.com.
New Zealand Shipping
For NZ Shipping we use Australia Post and NZ Post. We offer free shipping on all transactions; Products are shipping from Melbourne, Australia and will be delivered in 3-7 business days, depending on region. In busy trading periods, orders may take longer due to high volumes.
Duties & Taxes
Any customs, taxes or import duties due are charged once the parcel reaches the destination country and must be paid by the recipient of the parcel. We have no control over these charges and cannot advise you in advance of the total duty which will be charged.
We recommend you contact the NZ Customs Office for current import duties before you order so you can estimate the charges before purchasing.