FAQ

Shopping

Where is the sizing guide?

What size should I purchase? 

Why is my promo/coupon code not working? 

Will this item come back in stock? 

What Payment Methods do you accept? 

Delivery

How much is delivery? 

How long does delivery usually take? 

How do I track my order? 

Orders

Was my order placed successfully? 

Can I cancel my order? 

How can I view my order status and history? 

I forgot to use my promo code.

Returns

Can I return my order? 

Can I return my order in store? 

Can I exchange my order? 

Do I need to pay for the return postage?  

How do I return my store purchase? 

Returns Continued 

Why does the return portal not work? 

What items do you not accept returns on? 

What are my options if I receive a faulty product? 

Account

How can I sign up to your mailing list? 

What are the benefits of creating an online account? 

How can I unsubscribe from your mailing list?